Refund policy

14 days, no interrogation

If Sync My Tunes doesn't work for you, email support@syncmytunes.com within 14 days of purchase and we'll refund you in full. You don't need to give a reason — telling us what went wrong helps us fix it, but it's not a condition.

How refunds are processed

• Purchases are handled by our payment provider (a merchant of record), so the refund is issued by them to your original payment method.
• Include your order number or receipt email address so we can find the order.
• Card refunds typically settle within 5–10 business days, depending on your bank.

The honest bit

The app has no DRM or licence check that stops it running, and we don't remotely disable anything after a refund. We'd rather keep the trust of the overwhelming majority who pay honestly than punish everyone with activation servers for a one-time £12 purchase.

Statutory rights

Nothing here affects your statutory rights as a consumer. Where EU/UK distance-selling rules apply, our 14-day policy is designed to meet or beat them.